Unconscious Bias as a Major Leadership Blind Spot.

Strategies for Dealing With Difficult People.

Valuing and Managing a Diverse Workforce.

PROMOTIONAL MATERIALS

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Meeting Planners: Book Major Ben Brooks

Through humor, antidotes and personal experiences, Major Ben Brooks has a unique ability to have instant rapport with his audiences.

“Thank you sincerely for your energetic and informative presentation. You have planted the seed that will produce much fruit in the way of young agents achieving their goals both personally and professionally.”

— Kevin Love, President,
National Association of Black Customs Enforcement Officers

The Purpose of Major Ben’s Workshops:

  • To provide Supervisors and Managers with the necessary skills to value manage, evaluate, and build effective work teams in a culturally diverse work environment.
  • To provide Supervisors and Managers with the necessary skills to effectively deal with “Difficult people” within a diverse work environment.
  • To provide employees with the tools to build a healthy self-image to improve their personal and organizational productivity.
  • To provide Supervisors, Managers, and Employees an awareness of the impact of Sexual Harassment on the workforce environment.
  • To provide Supervisors and Managers with the knowledge of how Customer Service impacts on the Organization and the “Bottom Line”.

All workshops are six (6) hours in duration. »See Workshop Topics

Workshop Logistics

Group size: 25-30 participants

Physical setting: A room large enough for comfortable seating for participants in a horseshoe at tables

Equipment: An overhead projector, video setup, Xerox copies of course outline and handouts

Fee Schedule

Philadelphia/King of PrussiaWithin 2 hours drive of PhiladelphiaOther U.S. Locations
Up to 1 hour$2000$2500$3000
Each additional hour or fraction thereof$200$200$200

* All fees quoted above are “Plus expenses.” (Coach airfare or mileage, meals, lodging, etc)

In certain situations, extreme customization may entail an additional fee.

If handouts are utilized, the “Master” will be provided to the client for reproduction.

Fee Schedule

Philadelphia/King of Prussia
Up to 1 hour$2000
Each additional hour or fraction thereof$200
Within 2 hours drive of Philadelphia
Up to 1 hour$2500
Each additional hour or fraction thereof$200
Other U.S. Locations
Up to 1 hour$3000
Each additional hour or fraction thereof$200

* All fees quoted above are “Plus expenses.” (Coach airfare or mileage, meals, lodging, etc)

In certain situations, extreme customization may entail an additional fee.

If handouts are utilized, the “Master” will be provided to the client for reproduction.